发布日期：2008年7月

摘要

The global retail banking market valued $3,026bn in 2007, with the top 10 banks representing about 19.8% of this total. The US subprime mortgage crisis, expansion of direct and online banking and cross-border consolidation are the main forces affecting retail banking at present. The Top Ten Global Retail Banks: Positioning, performance and SWOT analyses is a new report published by Business Insights that examines market dynamics in the retail banking sector focusing on the top ten retail banks. This new report highlights the strengths and weaknesses of the top ten banks, analyzes the reasons behind the growth of their businesses and indicates any potential problems they could face in the short term. Through analysis and forecasts, this report provides insight into the direction of the retail banking market. Assess the world leading retail banks, anticipate future trends and enhance your competitive strategies with this new report.

目录及图表

FINANCE
The Top Ten Global Retail Banks
Positioning, performance and SWOT analyses
 Table of Contents  
 
 
ii
 
 
 
 
Copyright © 2008 Business Insights Ltd
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Report nor for any actions taken in reliance thereon.
 
While information, advice or comment is believed to be correct at the time of
publication, no responsibility can be accepted by Business Insights Ltd for its
completeness or accuracy.
  
 
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Table of Contents
The Top Ten Global Retail Banks
Executive Summary  14
Market development  14
Citigroup  14
Bank of America  15
HSBC  15
JP Morgan Chase  16
Royal Bank of Scotland  16
Banco Santander  17
Wells Fargo  17
BNP Paribas  18
Wachovia  18
Société Générale  19
Chapter 1  Introduction 22
What is this report about?  22
Methodology 22
Chapter 2  Market development  26
Summary  26
Introduction 27
Market size  27
Positioning and performance of top ten companies  28
Key trends in the retail banking market  30
Credit crisis  30
Increasing direct and online banking  30
Cross-border banking consolidation continues  32
Summary of trends  32 
 
iv
Chapter 3  Citigroup 36
Summary  36
History  37
Business segments  37
Recent financial performance  38
Performance by business segments  40
Acquisitions and divestments  40
Growth strategies  41
Restructuring of the US residential mortgage business  41
International expansion  42
Innovative card products  42
SWOT analysis  43
Strengths  43
Strong market position  43
Strong growth in international consumer business  44
Weaknesses  44
Declining capital adequacy ratio  44
Opportunities 45
Growing US credit card market  45
Growing global banking industry  45
Threats  45
Weak mortgage market in the US  45
Chapter 4  Bank of America  48
Summary  48
History  49
Business segments  50
Recent financial performance  51
Performance by business segments  52
Acquisitions and divestments  53
Growth strategies  54
Innovative products  54
Targeting the Hispanic population  54
SWOT analysis  55
Strengths  56
Strong market position  56
Strong balance sheet  56
Weaknesses  56
Declining net interest margin  56
Opportunities 57
Acquisition of Countrywide Financial Corporation  57
Threats  57  
 
v
Subprime crisis  57
Chapter 5  HSBC 60
Summary  60
History  61
Business segments  61
Recent financial performance  62
Performance by business segments  63
Acquisitions and divestments  64
Growth strategies  65
Expansion in high growth economies  65
Focus on HSBC Premier  65
Restructuring retail operations in the US  66
SWOT analysis  67
Strengths  67
Strong presence in emerging markets  67
Strong focus on cards  68
Weaknesses  68
Weak performance of Personal Financial Services  68
Opportunities 69
HSBC Direct  69
HSBC Rural Bank in China  69
Threats  70
Rising defaults in the US subprime mortgage market  70
Chapter 6  JP Morgan Chase  72
Summary  72
History  73
Business segments  73
Recent financial performance  74
Performance by business segments  75
Acquisitions and divestments  76
Growth strategies  77
Strengthening retail network  77
Focused on technology conversion  77
SWOT analysis  78
Strengths  79
Strong retail distribution  79
Leading credit cards issuer in the US  79
Weaknesses  79 
 
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Poor financial performance of Retail Financial Services  79
Opportunities 80
ChaseHealthAdvance financing  80
Threats 80
US credit card debt  80
Chapter 7  Royal Bank of Scotland  82
Summary  82
History  83
Business segments  83
Recent financial performance  84
Performance by business segments  86
Acquisitions and divestments  87
Growth strategies  88
Multiple brand retail strategy  88
SWOT analysis  89
Strengths  89
Leading provider of financial services in the UK  89
Strong presence in Asia Pacific  90
Weaknesses  90
Falling liquidity  90
Opportunities 90
Growing wealth management market  90
Expanding footprint in Ireland  91
Threats  91
Slowdown in the economic and monetary environment  91
Chapter 8  Banco Santander  94
Summary  94
History  95
Business segments  95
Recent financial performance  96
Performance by business segments  97
Acquisitions and divestments  98
Growth strategies  99
Expansion in Latin America  99
Strengthening consumer finance  99
SWOT analysis  100
Strengths  100
Robust operational performance  100  
 
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Strong market position in Latin America  101
Weaknesses 101
Negligible presence in Asia  101
Opportunities 102
Launch of euribor +   0.25 102
Threats  102
Interest rates hike  102
Chapter 9  Wells Fargo  104
Summary  104
History  105
Business segments  105
Recent financial performance  106
Performance by business segments  107
Acquisitions and divestments  108
Growth strategies  109
Cross sell strategy  109
Inorganic growth  109
SWOT analysis  110
Strengths  110
Strong distribution network  110
Credit rating  111
Weaknesses 111
High exposure to real estate  111
Opportunities 111
Launch of Mobile Text Banking Service  111
Threats  112
Rise in phishing  112
Chapter 10  BNP Paribas  114
Summary  114
History  115
Business segments  115
Recent financial performance  116
Performance by business segments  118
Acquisitions and divestments  118
Growth strategies  120
Reorganizing business activities in Europe  120
Focusing on retail banking operations in Russia  120
SWOT analysis  121 
 
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Strengths  121
Growing IRFS business  121
Weaknesses 122
Weak Tier 1 ratio  122
Opportunities 122
Developing Italy as second domestic market  122
Threats  122
Weak anti-fraud controls  122
Chapter 11  Wachovia 126
Summary  126
History  127
Business segments  127
Recent financial performance  128
Performance by business segments  130
Acquisitions and divestments  130
Growth strategies  131
Inorganic growth  131
SWOT analysis  132
Strengths  132
Strong general banking segment  132
Weaknesses 133
Geographically concentrated operations  133
Litigation 133
Opportunities 134
Launch of PatientPOS 134
Threats  134
Consolidation of global banking  134
Chapter 12  Société Générale  136
Summary  136
History  137
Business segments  137
Recent financial performance  138
Performance by business segments  140
Acquisitions and divestments  140
Growth strategies  141
Balanced business mix  141
Expansion of Financial Services operations  141
SWOT analysis  142  
 
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Strengths  143
Strong French retail network  143
Weaknesses 143
Lower solvency ratio  143
Opportunities 143
Acquisition of majority stake in Rosbank  143
Opportunities in Brazil, Argentina and Mexico  144
Threats  144
Bank trading frauds  144
Chapter 13  11 to 20 Companies  146
Barclays  146
Business segments  146
Recent financial performance  147
Crédit Agricole  149
Business segments  149
Recent financial performance  150
Lloyds TSB  152
Business segments  152
Recent financial performance  153
UniCredit  154
Business segments  154
Recent financial performance  154
Washington Mutual  156
Business segments  156
Recent financial performance  157
Bank of China  158
Business segments  158
Recent financial performance  159
HBOS  160
Business segments  160
Recent financial performance  161
Rabobank  162
Business segments  162
Recent financial performance  163
Industrial and Commercial Bank of China  164
Business segments  164
Recent financial performance  164
Mitsubishi UFJ Financial  166
Business segments  166
Recent financial performance  167 
 
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Chapter 14  Appendix 170
Glossary  170
Index  172
List of Figures
Figure 2.1:  Top ten banks market share, 2007  27
Figure 2.2:  Market positioning of top ten banks, 2007  28
Figure 2.3:  Comparative analysis of top ten retail banks  29
Figure 3.4:  Citigroup retail banking financial performance, 2003–2007  39
Figure 3.5:  Citigroup  SWOT analysis  43
Figure 4.6:  Bank of America retail banking financial performance, 2003–2007  52
Figure 4.7:  Bank of America SWOT analysis  55
Figure 5.8:  HSBC retail banking financial performance, 2003-2007  63
Figure 5.9:  HSBC SWOT analysis  67
Figure 6.10:  JP Morgan Chase retail banking financial performance, 2003–2007  75
Figure 6.11:  JP Morgan Chase SWOT analysis  78
Figure 7.12:  Royal Bank of Scotland retail banking financial performance, 2004-2007  85
Figure 7.13:  Royal Bank of Scotland SWOT analysis  89
Figure 8.14:  Banco Santander retail banking financial performance, 2003–2007  97
Figure 8.15:  Banco Santander SWOT analysis  100
Figure 9.16:  Wells Fargo retail banking financial performance, 2003–2007  107
Figure 9.17:  Wells Fargo SWOT analysis  110
Figure 10.18:  BNP Paribas retail banking financial performance, 2003–2007  117
Figure 10.19:  BNP Paribas SWOT analysis  121
Figure 11.20:  Wachovia retail banking financial performance, 2003–2007  129
Figure 11.21:  Wachovia SWOT analysis  132
Figure 12.22:  Société Générale  retail banking financial performance, 2003–2007  139
Figure 12.23:  Société Générale  SWOT analysis  142
  
 
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List of Tables
Table 2.1:  Top ten banks’ growth & profitability  29
Table 3.2:  Citigroup snapshot  36
Table 3.3:  Citigroup key milestones  37
Table 3.4:  Citigroup retail banking financial performance, 2003–2007  39
Table 3.5:  Citigroup business segment performance, 2007  40
Table 4.6:  Bank of America snapshot  48
Table 4.7:  Bank of America key milestones  49
Table 4.8:  Bank of America retail banking financial performance, 2003–2007  52
Table 4.9:  Bank of America business segment performance, 2007  53
Table 5.10:  HSBC snapshot  60
Table 5.11:  HSBC key milestones  61
Table 5.12:  HSBC retail banking financial performance, 2003–2007  63
Table 5.13:  HSBC business segment performance, 2007  64
Table 6.14:  JP Morgan Chase snapshot  72
Table 6.15:  JP Morgan Chase key milestones  73
Table 6.16:  JP Morgan Chase retail banking financial performance, 2003–2007  75
Table 6.17:  JP Morgan Chase business segment performance, 2007  76
Table 7.18:  Royal Bank of Scotland snapshot  82
Table 7.19:  Royal Bank of Scotland key milestones  83
Table 7.20:  Royal Bank of Scotland retail banking financial performance, 2004-2007  86
Table 7.21:  Royal Bank of Scotland business segment performance, 2007  87
Table 8.22:  Banco Santander snapshot  94
Table 8.23:  Banco Santander key milestones  95
Table 8.24:  Banco Santander retail banking financial performance, 2003–2007  97
Table 8.25:  Banco Santander business segment performance, 2007  98
Table 9.26:  Wells Fargo snapshot  104
Table 9.27:  Wells Fargo key milestones  105
Table 9.28:  Wells Fargo retail banking financial performance, 2003–2007  107
Table 9.29:  Wells Fargo business segment performance, 2007  108
Table 10.30:  BNP Paribas snapshot  114
Table 10.31:  BNP Paribas key milestones  115
Table 10.32:  BNP Paribas retail banking financial performance, 2003–2007  117
Table 10.33:  BNP Paribas business segment performance, 2007  118
Table 11.34:  Wachovia snapshot  126
Table 11.35:  Wachovia key milestones  127
Table 11.36:  Wachovia retail banking financial performance, 2003–2007  129
Table 11.37:  Wachovia business segment performance, 2007  130
Table 12.38:  Société Générale  snapshot  136
Table 12.39:  Société Générale  key milestones  137
Table 12.40:  Société Générale retail banking financial performance, 2003–2007  139
Table 12.41:  Société Générale  business segment performance, 2007  140
Table 13.42:  Barclays snapshot  146
Table 13.43:  Barclays retail banking financial performance, 2003–2007  148
Table 13.44:  Crédit Agricole snapshot  149
Table 13.45:  Crédit Agricole retail banking financial performance, 2003–2007  151
Table 13.46:  Lloyds TSB snapshot  152 
 
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Table 13.47:  Lloyds TSB retail banking financial performance, 2003–2007  153
Table 13.48:  UniCredit snapshot  154
Table 13.49:  UniCredit retail banking financial performance, 2003–2007  155
Table 13.50:  Washington Mutual snapshot  156
Table 13.51:  Washington Mutual retail banking financial performance, 2003–2007  157
Table 13.52:  Bank of China snapshot  158
Table 13.53:  Bank of China retail banking financial performance, 2005–2007  159
Table 13.54:  HBOS Group snapshot  160
Table 13.55:  HBOS retail banking financial performance, 2003–2007  161
Table 13.56:  Rabobank snapshot  162
Table 13.57:  Rabobank retail banking financial performance, 2003–2007  163
Table 13.58:  Industrial and Commercial Bank of China snapshot  164
Table 13.59:  Industrial and Commercial Bank of China retail banking financial performance, 2005–
2007 165
Table 13.60:  Mitsubishi UFJ snapshot  166
Table 13.61:  Mitsubishi UFJ retail banking financial performance, 2003–2007  167