发布日期：2008年8月

摘要

In a crowded IT services marketplace, it can be difficult for customers to distinguish between different applications outsourcing vendors when they attempt to make decisions around supplier selection. This Ovum Navigator shows that important differences exist between leading players in Europe and that vendors vary significantly in terms of the strength of their strategies and ability to deliver. That said, customers have a range of viable alternatives for applications outsourcing service provision and need to look carefully at the strengths and weaknesses of each vendor. Even the three vendors that we have rated mostly highly overall (Capgemini, EDS and IBM, each of which achieved top-right positioning in our applications outsourcing Navigator grid) will not be a good fit for every customer and every contract in the market.

目录及图表

Scope

Purpose of the Navigator

What is covered by Ovum’s definition of applications outsourcing?

What is not covered?

How were vendors selected for inclusion in the Navigator?

Research and evaluation methodology

Outline of research methodology

Evaluation criteria

Findings of the research

The Ovum Navigator grid

Vendor evaluations

Vendor snapshots

Accenture

Atos Origin

Capgemini

CSC

EDS

Fujitsu

HCL

HP

IBM

Infosys

Logica

Table of figures

Figure 1 Ovum Navigator grid with descriptions of positions

Figure 2 Ovum’s 2008 Applications Outsourcing Navigator grid for Europe