发布时间：2008.3

摘要

This report analyzes the worldwide markets for Speech Technology in Millions of US$. The specific product segments analyzed are Automatic Speech Recognition, Text-to-Speech, and Speaker Verification. The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, and Rest of World. Annual forecasts are provided for each region and product segment for the period of 2000 through 2015. The report profiles 215 companies including many key and niche players worldwide such as Acapela Group, Active Voice, LLC, Fonix Speech, Inc., Genesta Partnership, Genesys Telecommunications Laboratories, Inc., HomeSeer Technologies, LLC, IBM Voice Systems, iVoice Technology, Inc., Intel Corporation, Intervoice, Inc., Microsoft Speech Technologies, Nortel Networks Corporation, Novauris, Nuance Communications, Inc., Philips Speech Recognition Systems GmbH, Sensory, Inc., Speech Interface Group, Telephonetics VIP Ltd., Telisma, Vocollect,Inc., Voxify, Inc., Voxware, Inc., and Wizzard Software Corporation. Market data and analytics are derived from primary and secondary research. Company profiles are mostly extracted from URL research and reported select online sources.

目录及图表

 I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS 3
 
     Study Reliability and Reporting Limitations.....I-1  
 
     Disclaimers.....I-2
Data Interpretation & Reporting Level.....I-2
Quantitative Techniques & Analytics.....I-2  
 
     Product Definitions and Scope of Study.....I-3
Automatic Speech Recognition.....I-3
Text-to-Speech.....I-3
Speaker Verification.....I-3  
 
 II. EXECUTIVE SUMMARY 154 $2250
 
    1. Industry Overview.....II-1 21 
 
      Progress of Speech Technology.....II-1
A Changing Landscape.....II-1
Voice Interface Industry ?A Perspective.....II-1 1
 
      Value Chain of Voice Business.....II-2
Biometric Technologies Industry.....II-2
What is Biometrics?.....II-2
Types of Technologies.....II-2 1
 
      Corporate Expenditure.....II-3
Table 1: World Market for Biometrics (2003-2005): Percentage breakdown by Technology ?Finger-Scan, Facial-Scan, Hand-Scan, Middleware, Iris-Scan, Voice-Scan and Signature-Scan (includes corresponding Graph/Chart).....II-3 1
 
      Advantages of Biometrics Technology.....II-4
Importance of Speech.....II-4
Regional Importance.....II-4
The Industry Goes Speech Tech Savvy.....II-4 1
 
      Panoramic View of the Market.....II-5 1
 
      Factors Leading to Increase in Adoption of Speech Technology.....II-6 1
 
      Developments in Speech Technology.....II-7
Speech Technology and Telecommunications.....II-7
Speech-enabled Technology Solutions for Mobile Phones.....II-7
Embedded Speech ?Pros and Cons.....II-7 1
 
      Network-based Speech Recognition Solutions.....II-8
Speech Technology for Mobile Internet Applications.....II-8
Use of Speech Technology in Next Generation Networks.....II-8 1
 
      Speech and Language Technology in Military Applications.....II-9
Key Technologies.....II-9
Speech Processing.....II-9 1
 
      Language Processing.....II-10
Speech Technology in Directory Assistance.....II-10
Influence of Speech Technology on Economic Development.....II-10
Speech Technology Deployment to Address Illiteracy.....II-10
Speech Technology in Other Applications.....II-10 1
 
      Regional Perspective.....II-11
Speech Technology Industry ?Competitive Landscape.....II-11
A Review of Competition in Key Sectors.....II-11
Speech Engine.....II-11 1
 
      Analytics.....II-12
Self-Service Suite.....II-12
Speech Security.....II-12
Professional Services.....II-12
Key Market Trends.....II-12
Rapid Growth in VoIP Driving Speech Recognition Technology.....II-12 1
 
      Speech-based Searching Gaining Pace.....II-13
Audio Mining for Searching Online Audio and Video Content.....II-13 1
 
      Trends in Voice Recognition Technologies.....II-14 1
 
      Evolution of Speech Recognition Technology.....II-15 1
 
      Applications.....II-16
Trends in Speech Recognition.....II-16 1
 
      Speech Recognition-enabled Self-Service Technology Growing Significantly.....II-17
Speech Analytics Gaining Wide Acceptance.....II-17
Speech Analytics ?A Rapidly Growing Technology in Call Centers.....II-17 1
 
      Select Companies Employing Speech Technology by Sector.....II-18 1
 
      SALT Vs VoiceXML.....II-19 1
 
      Speech Technology: Usable Interface for Small Handheld Devices.....II-20
Natural Language Understanding.....II-20
Applications.....II-20 1
 
      Cost ?A Major Factor in Speech Technology Solutions Industry.....II-21
Global Market Analysis.....II-21 1
 
    2. Product Overview.....II-22 46 
 
      History of Speech Technology.....II-22 1
 
      Landmarks in the Advancement of Speech Recognition Technology.....II-23
Speech Technology.....II-23
Advantages of Speech Technology.....II-23 1
 
      Other Speech Technology Advantages ?In Brief.....II-24
Ideal Functions and Operations for Speech Technology.....II-24 2
 
      Applications of Speech Technology in Various Industries.....II-26
Speech Technology Gaining Importance in Automotive Industry.....II-26 1
 
      Car Manufacturers Incorporate Voice Recognition Systems.....II-27
Increasing Use of Speech Recognition in Banking Industry.....II-27 1
 
      Speech Recognition in the SOHO Market.....II-28
Connected Media: Use of Speech Recognition.....II-28 1
 
      Application of Speech Technology in the Healthcare Industry.....II-29
Speech Recognition in Electronic Medical Records (EMR) ?On a Resurgence
  Path.....II-29 1
 
      Integration of Speech Technology in Warehouse Management.....II-30
How Speech Technology Operates in the Distribution Center.....II-30 1
 
      Advantages of Speech Technology in the Distribution Center.....II-31
Automatic Speech Recognition.....II-31 1
 
      Definition and Scope of Speech Recognition Technology.....II-32 2
 
      Process Description of Speech Recognition.....II-34 1
 
      Large Vocabulary Continuous Speech Recognition Systems.....II-35
Profitability of Speech Recognition Technology.....II-35 1
 
      Speech-Recognition ?Potential Applications.....II-36
Types of Automatic Speech Recognition.....II-36 1
 
      Discrete Word Recognition.....II-37
Continuous Word Recognition.....II-37
Word Spotting.....II-37
Phoneme Recognition.....II-37
Natural Language ?Grammar Based Recognition.....II-37 1
 
      Advantages and Disadvantages of Speech Recognition Software.....II-38
Shift of Speech Recognition to Hardware.....II-38 1
 
      Prospective Speech Recognition Applications.....II-39
Document Editing.....II-39
Data Entry.....II-39 1
 
      Edutainment and Games.....II-40
Principal Applications of Speech Recognition Technology by Sector.....II-40
Different Varieties of Speech Recognition Technology Solutions.....II-40
Speaker-Independent Technology.....II-40 1
 
      Speaker-Dependent Technology.....II-41 1
 
      Isolated Speech Recognition Systems.....II-42
Connected Speech Recognition Systems.....II-42
Continuous Speech Recognition Systems.....II-42
Speaker Verification Technologies.....II-42
Methods of Speaker Verification.....II-42
Text-Dependent Speaker Verification Methods.....II-42 1
 
      Text-Independent Speaker Verification Methods.....II-43
Drawbacks of Speaker Verification System.....II-43
Text-to-Speech or Speech Synthesis.....II-43 1
 
      Process Description of Speech Synthesis.....II-44 1
 
      Visual Text-to-Speech.....II-45
Prospective Text-to-Speech Applications.....II-45
Edutainment and Games.....II-45
Digitized Voice Against Text-to-Speech Technology.....II-45 1
 
      Distributed Speech Recognition System.....II-46 1
 
      Distributed Speech Recognition Services.....II-47
Speech-based Logistic Systems.....II-47
Natural Language Speech Recognition.....II-47 1
 
      Design, Development, and Implementation of NLSR Applications.....II-48
Preliminary Collection of Data.....II-48
Transcription of Data.....II-48
Describing Key Reasons for Customer Calls.....II-48
Tagging.....II-48
System Training.....II-48 1
 
      Implementation.....II-49
Wireless Application Protocol.....II-49
Voice Over Internet Protocol.....II-49
Growth in the Number of VoIP Subscribers.....II-49 1
 
      ASR/NL Vs Interactive Voice Response.....II-50
Voice Portal.....II-50 1
 
      Providers of Voice Portals.....II-51
Start-up Voice Portal Companies.....II-51
Web Portals.....II-51
Providers of Network Services.....II-51 1
 
      Speech Technology in Voice Portals.....II-52
Automatic Speech Recognition.....II-52
Text-to-Speech.....II-52
VoiceXML.....II-52
Latest Tools.....II-52 1
 
      Interactive Voice Response.....II-53 1
 
      Phonetic Speech Recognition.....II-54
Integration of Speech Recognition in IVR Systems.....II-54 1
 
      Attributes of Advanced Speech Solutions for IVRs.....II-55
Advantages of IVR for Customer Service.....II-55
Advantages of IVR for Management.....II-55
VoiceXML.....II-55 1
 
      VoiceXML Vs IVR.....II-56 2
 
      World Wide Web Consortium抯 Proposed Recommendation is VoiceXML 2.0.....II-58
VoiceXML 2.0.....II-58 1
 
      Speech Application Language Tags.....II-59
V-Commerce.....II-59 1
 
      Voice/Data Convergence.....II-60
Emotion Recognition.....II-60 1
 
      Assistive Technology.....II-61
Screen Readers.....II-61
Speech Recognition Software.....II-61
Talking Web Browsers.....II-61
Types of Assistive Technology Products.....II-61 1
 
      Voice Browsers.....II-62 1
 
      Centrex.....II-63
IP Centrex = Packet + Centrex.....II-63
Advantages of IP Centrex.....II-63 1
 
      Customer Gateway.....II-64
Signaling Gateway Market.....II-64
LAN Phones and IP Phones.....II-64 1
 
      Firmphones and Softphones.....II-65
Voice Activated Dialing.....II-65
Intelligent Voice Operating Systems.....II-65 1
 
      Enhanced Call Routing.....II-66
Softswitches.....II-66 1
 
      Softswitches Allow IP/Voice Services.....II-67 1
 
    3. Product Innovations/Introductions.....II-68 35  
 
      SPi Launches New Speech Recognition Technology.....II-68
SVOX to Launch SVOX Pico.....II-68
Nuance Introduces GPS-based Mobile Voice Search Solution.....II-68 1
 
      SVOX Automotive Text-To-Speech Technology Incorporates TI's DaVinciT
  Technology.....II-69
Destinator Technologies and SVOX Launch Text-To-Speech for Navigation.....II-69
Ford Motor Company Integrates Nuance Speech Technology in New European Cars.....II-69
Animo Develops Text-to-Speech Software.....II-69 1
 
      Inventec Besta Introduces Fonix Speech Technology in e-Dictionaries.....II-70
Nokia Launches Personal Navigation Device.....II-70
Cepstral and Digium Introduces New Version of Text-to-Speech.....II-70 1
 
      Premiere Global Services Upgrades Text-to-Speech Technology.....II-71
Vlingo Launches Voice Recognition Software for Mobile Phones.....II-71
UCN Integrates Speech Recognition into Contact Centers?Solution Suite.....II-71
Precyse Solutions Incorporates Automated Speech Recognition in Workflow Engine.....II-71 1
 
      Avaya Unveils Novel Voice Portal.....II-72
LumenVox Unveils Novel Speech Engine.....II-72
Nuance Launches New PowerScribe Workstation.....II-72
Fastlink Introduces Hala ASR System.....II-72
IBM Develops Hindi Speech Recognition Technology.....II-72 1
 
      NTT DoCoMo Develops Speech Coding Technology for Mobile Phones.....II-73
TuVox Launches TuVox On Demand VoIP Based Hosting Service.....II-73
AssistiveWare/ConvenienceWare Unveils GhostReader Text-to-Speech 1.1.....II-73 1
 
      Blinkx to Introduce Blinkx AdHoc.....II-74
Sensory Launches Speech Recognition Integrated Circuit RSC-4192O.....II-74
Sensory Unveils FluentChip?3.0.....II-74
Nuance Communications Introduces Nuance Recognizer v9.....II-74 1
 
      Nuance Communications Launches Nuance Voice Search.....II-75
Nuance Communications Introduces Nuance?Mobile Music Service Package.....II-75
Nuance Communications Unveils Nuance Vocalizer?....II-75 1
 
      Nuance Communications Launches Advanced Speech Technology.....II-76
LumenVox Introduces LumenVox Speech Engine 7.5.....II-76
Natural Speech Communication Launches SpeechBlade?Server.....II-76
Voice-In Unveils Logografos 3.0.....II-76 1
 
      Agfa HealthCare Introduces New Version of Talk Station.....II-77
Dubai International Airport Launches Bilingual IVR.....II-77
IBM to Develop Multilingual Automatic Speech-To- Speech Translator Software.....II-77
SRI International, BBN Technologies, and IBM to Develop Global Autonomous Language
  Exploitation.....II-77 1
 
      Parrot Launches Hands-Free Minikit Speakerphone.....II-78
Applied Voice & Speech Technologies Unveils New Version of CallXpress Speech
  Server.....II-78
PodZinger Introduces Audio Search Service.....II-78
VoiceSignal Unveils Vsuite 2.0 for Nokia 6682 Series 60.....II-78 1
 
      SoftMed Systems Launches ChartScript.....II-79
Autonomy Corporation Introduces Speech Technology for Mandarin, Russian, Chinese and
  Arabic Markets.....II-79
Nuance Communications Launches New Version of Dragon ?Naturally Speaking ?
  Legal.....II-79
Nuance Communications Unveils Dragon?Naturally Speaking ?Medical 9.....II-79 1
 
      Loquendo and Technology Marketing Corporation Together Unveil Speech Recognition and
  Text to Speech Channel.....II-80
ABN Amro to Launch Voice Verification for Telephone Banking.....II-80
Loquendo Launches Krzysztof Speech Tool.....II-80
LumenVox Launches Beta Version of Speech Tuner v7.0.....II-80 1
 
      Digium Unveils Speech Starter Kit.....II-81
MacSpeech Launches TranscriptionPak Software.....II-81
Lucent Introduces Lucent Speech Application Platform.....II-81
Crescendo Introduces Front-End Speech Recognition Module of MD Center-XL.....II-81 1
 
      Vangard Voice Systems Releases AccuSPEECH.....II-82
GM Voice Launches Pre-recorded Vocabulary Library.....II-82
CallMiner Unveils SpeechTools.....II-82
NICE Systems Introduces New Features of NICE Perform?....II-82 1
 
      Esna Technologies Unveils Beta Version of i-Link Speech-Enabled Mobility
  Server.....II-83
Acapela Group Introduces Virtual Speaker抯 New Version.....II-83
NCT Launches New Version of Voice Recognition Enhancement.....II-83
Loquendo Unveils Latest Version of Loquendo TTS 7.....II-83 1
 
      Pronexus Introduces VBVoice?5.4.....II-84
LumenVox Launches Speech Engine 6.5.....II-84
Accoona and Acapela Group Launch TTS Technology.....II-84
Microsoft Introduce Features and Road Map of Microsoft Speech Server 2007.....II-84
Microsoft Unveils Speech Server Business Intelligence Tools and Analytics
  Studio.....II-84 1
 
      Accoona and China Daily Information Company Introduce Talking Toolbar.....II-85
Nexidia Launches New Version 6.0 of Nexidia Enterprise Speech Intelligence.....II-85
IBM Introduces New Speech Recognition Technology.....II-85 1
 
      BBN Technologies Launches AVOKE STX.....II-86
ScanSoft Unveils SpeechPAK TALKS?2.0.....II-86
One Voice Technologies Unveils mceSpeechTools?....II-86
Loquendo Unveils Loquendo ASR 6.6.....II-86
NextUp Technologies Introduces NextUp Talker 1.0.....II-86
ScanSoft Releases SpeechPAK?Healthcare Suite 2.0.....II-86 1
 
      Natural Speech Communication Debuts Key Word Spotting.....II-87
Fonix Speech Unveils Speech Interface Solution.....II-87
Microsoft Unveils Microsoft?Voice Command for the European Market.....II-87
Natural Speech Communication Launches Key Word Spotting.....II-87
ScanSoft Introduces RealSpeak?Word Solution.....II-87
Nuance Launches Nuance 8.5.....II-87 1
 
      Nuance Unveils Nuance Verifier 3.5.....II-88
Voice Print International Debuts Activ! Insight.....II-88
ScanSoft Releases SpeechPAK?1.0.....II-88
Nuance Unveils Nuance FASt?....II-88
Active Voice Releases Version 2.7.....II-88
ScanSoft Unveils RealSpeak?Telecom 4.0.....II-88 1
 
      Edify Corporation Unveils EVIP?9.0.....II-89
Fonix Corporation Releases VoiceIn?4.0 SE.....II-89
ScanSoft Releases OpenSpeech?Dialog.....II-89
Brooktrout Introduces New Versions of TR1000?....II-89
Unified Communications and ScanSoft Introduce OneVoice.....II-89 1
 
      Microsoft Launches New Editions of Speech Server.....II-90
Sakrament Introduces Personal Voice Master.....II-90
Nuance Releases Nuance Vocalizer 4.0.....II-90
Intermec Technologies Releases Upgraded Version of SyVox?Speech Logistics
  Software.....II-90
VoCollect Unveils VoiceConsole?....II-90
Telephonetics Showcases Telephonetics Access?Platform.....II-90 1
 
      VoiceGenie Technologies Releases NeXusPoint 6.4.....II-91
Arab Foundation Develops New Speech Technology.....II-91
Active Voice Unveils Seven Speech Recognition System.....II-91
Sensory Showcases Voice Direct?II.....II-91
Active Voice Releases Latest Version of Repartee?Series.....II-91 1
 
      VoiceGenie Introduces SpeechGenie Platform.....II-92
Wizzard Software Introduces Customization Services and Products to Microsoft Office
  InfoPath?2003.....II-92
Rhetorical Unveils Spanish Voice for American Market.....II-92
Rhetorical Introduces ActivePrompt?Technology.....II-92
Rhetorical Launches Latest Version of rVoice.....II-92 1
 
      Phonetic Systems Introduces New Version of Voice Search Engine.....II-93
Phonetic Systems Declares Accessibility of Various Languages for VSE.....II-93
Natural Speech Communication Launches Latest Version of NSCBoard?Server.....II-93 1
 
      ScanSoft Unveils Suite of Network Speech Solutions.....II-94
ScanSoft Releases Text-to-Speech and Speech Recognition Developer Toolkits.....II-94
ScanSoft Introduces ScanSoft VoiceRequest 2.0.....II-94
ScanSoft Releases SpeechPearl XML.....II-94 1
 
      ScanSoft Launches Female Japanese Voice, Kyoko.....II-95
ScanSoft Unveils New Collection of Speech Optimization Services.....II-95
ScanSoft Introduces OpenSpeech Recognizer 2.0.....II-95
ScanSoft Releases Latest Version of Speechify.....II-95 1
 
      Active Voice Launches Repartee?Unified Messaging Solution.....II-96
Nuance Introduces Vocalizer 3.0.....II-96
Nuance Unveils Updated Vocalizer 3.0 Text-to-Speech.....II-96
Nuance Introduces Nuance Call Steering 1.0.....II-96 1
 
      Lucent Technologies Launches Accelerate?Voice Over IP Solutions.....II-97
Nortel Networks Unveils Succession VoIP VPN Service.....II-97
Datria Provides First Voice Application on Nuance Platform.....II-97 1
 
      NeoSpeech抯 VoiceText 2.0 Now Supports Sun Solaris and Linux Operating Systems.....II-98
Sensory Showcases Speech Recognition SDK for Linux.....II-98
Sensory Unveils New Tools for Speech Microcontroller.....II-98
Babel抯 PocketBabil Now Accessible for Symbian.....II-98 1
 
      Babel Launches New Dutch Version of BrightSpeech.....II-99
Babel Unveils Arabic Language Adaptation of BrightSpeech.....II-99
Microsoft Launches Speech Partner Program.....II-99 1
 
      Kane Computing Unveils Speaker Verification Software for PCs.....II-100
Philips Launches UK MultiMed ConText.....II-100
Nuance Introduces New Array of Channel Programs.....II-100
Novauris Unveils New Speech Recognition Technology.....II-100
ART Unveils smARTspeak XGT?....II-100 1
 
      BeVocal Introduces Hosting Lite Service for VoiceXML Deployments.....II-101
Active Voice Launches New Version of Repartee?....II-101
Aculab Launches Latest Edition of TTS Software.....II-101
Microsoft Upgrades .NET Speech SDK.....II-101 1
 
      Six Companies Develop SALT.....II-102
Nuance Releases Latest Version of Speech Recognition Software.....II-102
Eyretel Launches New Technology for Speech Recognition.....II-102 1
 
    4. Recent Industry Activity.....II-103 34  
 
      Nuance Buys Vocada.....II-103
Eckoh Announces Contract with Twenty First Century Communications.....II-103
Scientific Learning to Acquire JTT Holdings?Soliloquy Learning Business.....II-103
Nuance Communications Takes Over Viecore.....II-103 1
 
      Lingo Media to Acquire Speak2Me.....II-104
Nuance Purchases VoiceSignal Technologies.....II-104
Fonix Speech Licenses its Speech Technology to Meridian Environmental
  Technology.....II-104
Microsoft Closes Tellme Networks Acquisition.....II-104
Nuance Communications Completes Be Vocal Acquisition.....II-104 1
 
      Nuance Communications Completes Focus Infomatics Acquisition.....II-105
Nuance Communications Completes Mobile VoiceControl Acquisition.....II-105
IP Unity Closes the Acquisition of Glenayre Messaging.....II-105
Nuance to Take Over Tegic Communications.....II-105
Nuance Takes Over VoiceSignal Technologies.....II-105
CSR in Association with Sensory Offers Speech Recognition on Bluetooth
  Headsets.....II-105 1
 
      ABC Telecom and SpeechSwitch Increase Partnership.....II-106
Royal Philips Electronics Signs Technology Agreement with Wolters Kluwer.....II-106
CereProc Signs Joint Agreement with Barcelona Media .....II-106
SER Solutions and Call Copy Enter into Partnership Agreement.....II-106 1
 
      EDS Enters into a Customer Self-Services Agreement with Voxify?....II-107
AXA PPP Healthcare Sign Contract with Eckoh, and BT.....II-107
Agencia Selects Royal Philips?Speech Recognition System.....II-107
CTG Selects Nuance Communications Speech Technology.....II-107
Royal Philips Electronics to Combine SpeechMagic with CareRevolution.....II-107 1
 
      Swisscom Opts for Nuance Voice Search.....II-108
Vclarity Integrates Lumen Vox Speech Engine with Vclarity Voice Platform.....II-108
Standard Life Implements Speech Recognition System of VeCommerce.....II-108
Rogers Wireless to Provide Nuance?Voice Control to Customers.....II-108
YesVideo Inaugurates Voice Recognition Synchronization Service.....II-108
Kainos Software Spins-Off its Speech Recognition Business.....II-108 1
 
      Kenwood Utilizes Voice Automation and Speech Recognition.....II-109
Mercedes Benz Incorporates Nuance Speech Solutions in its C-Class.....II-109
Cisco Systems Closes Audium and Metreos Acquisition.....II-109
Nuance Communications Completes Dictaphone Acquisition.....II-109
AssistMed Takes Over Lexicore.....II-109 1
 
      Telephonetics Acquires Voice Integrated Products.....II-110
Diamond I Acquires Voice Recognition Biometric Technology.....II-110
Genesys Telecommunications Closes VoiceGenie Acquisition.....II-110 1
 
      Vocollect Acquires Adherence Technologies.....II-111
Voxeo Purchases VoiceReady.....II-111
Wizzard Software Takes Over SwitchPOD.com.....II-111
Philips Speech Recognition Systems Acquires Kuhlmann-Informations-Systeme.....II-111
Barric Collaborates with Toby Churchill.....II-111 1
 
      16NET Enters into Partnership Agreement with Cepstral.....II-112
Cistera Networks Enters into Partnership with Cepstral.....II-112
LumenVox Enters into Partnership with Acclaim Telecom Services.....II-112
Novauris Technologies and Pentax-NeoSpeech Enter into Strategic Partnership.....II-112
SVOX Partners with Beijing InfoQuick SinoVoice.....II-112 1
 
      EXCELSIS Enters into Partnership with telisma.....II-113
Parus Interactive Enters into Agreement with AT&T.....II-113
Voxpilot Enters into VAR Agreement with telisma.....II-113
Solvware and pulse Partner to Offer Speech Enabled Solutions.....II-113
Kayote Networks Enters into Partnership with TeleMessage.....II-113 1
 
      Fonix Speech Enters into Collaboration Agreement with MediaZen.....II-114
Novauris Technologies and ETRI Enter into Research Agreement.....II-114
Esna Technologies Signs Agreement with Eicon Networks.....II-114
Black Box Enters into Purchase Agreement with Platinum Equity.....II-114
Microsoft Enters into License Agreement with Vocalocity.....II-114
Vangard Voice Systems Enters into OEM Agreement with IBM.....II-114
CPT International Partners with Genesys Technology Laboratories.....II-114 1
 
      Tell-Eureka Changes its Name.....II-115
Max Manus to Deliver Automatic Speech Recognition System to Nye Ahus.....II-115
Telemar to Implement Voice Recognition Technology.....II-115
ScanSoft Acquires Phonetic Systems.....II-115
ScanSoft Pockets ART Advanced Recognition Technologies.....II-115
Intervoice Signs Agreement with S1.....II-115 1
 
      SER Solutions Inks Partnership with Aurix.....II-116
A 3-Way Partnership Between ScanSoft, Wayfinder and Tele Atlas.....II-116
Wizzard Software and Interim Health Care Sign Letter of Intent.....II-116
Asia Broadband Signs Licensing Agreement With AT&T.....II-116
CallMiner in Agreement with In-Q-Tel.....II-116
New Client for Scansoft.....II-116 1
 
      Sensory Debuts FluentSoft and FluentChip Technologies.....II-117
Nuance Teams Up with Acapela Group.....II-117
ScanSoft VoCon?Drives VC4 Module of Cullmann.....II-117
Acapela Group Offers Speech-Enabled Solutions.....II-117
MetroPCS Deploys BeVocal Application.....II-117
LecStar Telecom is Now Fonix Telecom.....II-117
NAVIGON GmbH Deploys VoCon?3200 Embedded Development Systems.....II-117 1
 
      LRMC Deploys ScanSoft?Dragon NaturallySpeaking?Medical 8.....II-118
CYRAMED?EMR Systems Receive Speech Recognition Solutions.....II-118
Bell South Corporation Selects Nortel.....II-118
eSpindle Learning Deploys Wizzard Software.....II-118
CommPower Selects Wizzard抯 Software.....II-118
Jet Multimedia Incorporates Speech-Enabled Services.....II-118
ScanSoft Purchases LocusDialog.....II-118 1
 
      ScanSoft Pockets Rhetorical Systems.....II-119
Babel Technologies Merges with Elan Speech.....II-119
Wizzard Software Completes MedivoxRx Acquisition.....II-119
Fonix Corporation Pockets LTEL Holdings Corporation.....II-119
TJX Companies Acquires VoiceLogistics Solutions.....II-119
Babel, Infovox and Elan Form Acapela Group.....II-119
Microsoft Inks Agreement with ScanSoft.....II-119 1
 
      Lucent Technologies Teams Up with Cisco Systems.....II-120
Phonetic Systems and XTEND Enter into Partnership.....II-120
OnStar Joins Forces with IBM.....II-120
Lucent Technologies Enters into Contract with Broadsoft?....II-120 1
 
      Nortel Networks Inks Reseller Agreement with Loquendo.....II-121
Nuance Bags Contract from Virgin Atlantic.....II-121
VoiceGenie Technologies Forge Partnership with Data Connection.....II-121
VoiceGenie, Bludis and Brooktrout Technology Enter Partnership.....II-121
MX3X Incorporates VoiceLogistics Applications.....II-121
Wizard Software Selects IBM WebSphere Voice Application Access 5.0.....II-121 1
 
      Telephonetics Enters UK Cinema Industry.....II-122
Voice Robots Concludes Retailer Agreement with Telisma.....II-122
VoiceGenie Technologies Showcases NXP Utilities Suite at SpeechTEK 2004.....II-122
Voxify Forge Partnership with ScanSoft, Vocomo and BeVocal.....II-122
Royal Philips Electronics Implements its Software in USPE Group抯 Hospitals.....II-122
Wizzard Software Enters into Licensing Agreement with Parrot Software.....II-122
Voxify Partners with ScanSoft, Vocomo and BeVocal.....II-122 1
 
      RADIN Group Forge Partnership with Philips Speech Processing ?Speech Recognition
  Systems.....II-123
Edify Corporation Partners with Microsoft.....II-123
Genesys Telecommunications Inks Deal with IBM.....II-123
OnStar Strikes Deal with IBM.....II-123
American Savings Bank Goes Speech-Tech Savvy.....II-123
Atmos Energy Corporation Switches to Intervoice.....II-123
Fonix?Takes a Close Look at Asia.....II-123 1
 
      Smart Solutions Deploys ASR Technology.....II-124
ScanSoft Penetrates European Market.....II-124
IBM WebSphere Solutions Powers Wizzard Software.....II-124
Fonix Offers SDK to Nokia.....II-124
iPower?Powered by VoCon?3200.....II-124
Honda Deploys Speech Recognition Solutions of IBM.....II-124 1
 
      Asia Broadband to Deploy Speech Applications in Multimedia Packages.....II-125
Discount Bank Offers State-of-the-Art Solutions.....II-125
Wizard Text-to-Speech Technology in ViewPlus.....II-125
Language and Computing and Philips Speech Processing Create New Waves.....II-125
IDX Systems Corporation Deploys ScanSoft?Dragon SDK.....II-125
Phonetic Systems Incorporates VSE with Oracle Server .....II-125
ART Speech Technology Incorporated in Sierra Wireless?New Professional Phone.....II-125 1
 
      VoiceXML Forum Supports Progression of VoiceXML 2.0 Specification to the Stage of
  Proposed Recommendation.....II-126
ScanSoft and Envox Worldwide Extend Partnership.....II-126
Natural Speech Communication Enhances Speech Recognition Boards.....II-126 1
 
      Royal Philips Electronics and Gruppo Soluzioni Tecnologiche Introduce MagicReporting in
  Italy.....II-127
ScanSoft Merges with SpeechWorks.....II-127
Royal Philips Electronics Enters into Partnership with WinScribe.....II-127
VoiceGenie Technologies and Brooktrout Technologies Sign Partnership.....II-127 1
 
      HTI Voice Solutions Joins Forces with Nuance.....II-128
Phonetic Systems and V-Enable Enter into Alliance.....II-128
Nuance and Fluency Voice Technology Form Alliance.....II-128
ScanSoft, 1450, and Teltronics Join Forces.....II-128 1
 
      ScanSoft and IBM Sign Agreement.....II-129
Phonetic Systems and Gold Europe Enter into Reseller Agreement.....II-129
ScanSoft and NCR Sign Global Agreement.....II-129
Lucent Technologies and Qwest Communications Sign Agreement.....II-129
Wizzard Software Enters into Agreement with IBM.....II-129
ART Enters into Agreement with UIQ Technology.....II-129 1
 
      Orange Enters Agreement with Rhetorical.....II-130
Franklin Electronic Publishers and Babel Sign Supply Agreement.....II-130
ScanSoft Licenses its Technologies to textHELP.....II-130
Texas Instruments and Babel Join Forces.....II-130
Rite Aid Signs Contract with Convergys.....II-130
Philips and One Voice Enter into Agreement with T-Mobile Austria.....II-130 1
 
      Philips and Optimal Systems Obtain Order for SpeechMagic Installation.....II-131
Texas Instruments Incorporates ART's smARTspeak XG?in its TCS Wireless
  Chipsets.....II-131
Convergys Corporation Restructures Development of Speech-Enabled Applications.....II-131
Sound Advantage Undergoes Restructuring Process.....II-131 1
 
      Natural Speech Communication抯 Speech Recognition Engine Provides Support for Arabic
  Language.....II-132
KPN Selects ScanSoft抯 RealSpeak?....II-132
Philips and MultiSoft Launch First Hungarian ConText.....II-132
SALT Forum Issues SALT Profile SVG and W3C Markup Language.....II-132 1
 
      Intel Declares Two New Software Building Blocks.....II-133
Intel Releases Software Using Open-Source License.....II-133
Microsoft Launches Speech Server Beta, Improvements to Speech Application SDK and New
  Programs.....II-133
ScanSoft Purchases Business Units of Philips Speech Processing.....II-133 1
 
      Convergys Purchases Speech Technology Division of iBasis.....II-134
ScanSoft Licenses Technology to Philips.....II-134
UK NHS Trust Selects Telephonetics?Speech Technology.....II-134
Philips Sells Technology to ScanSoft.....II-134
Voice Web Solutions Releases Voice Web Studio?for Dreamweaver MX.....II-134
ScanSoft Purchases Large Portion of L&H抯 Speech Technology.....II-134 1
 
      Loquendo and VocalPoint Merge.....II-135
Conversay Partners with Pixo.....II-135
Siebel and Nuance Ink Agreement.....II-135
METE Sign Contract with ART for Technology.....II-135 1
 
      PricewaterhouseCoopers Enters Agreement with Philips.....II-136 1
 
    5. Focus on Select Global Players.....II-137 6
 
      Acapela Group (France).....II-137
Active Voice, LLC (USA).....II-137
Fonix Speech, Inc. (USA).....II-137
Genesta Partnership (USA).....II-137 1
 
      Genesys Telecommunications Laboratories, Inc. (USA).....II-138
HomeSeer Technologies, LLC (USA).....II-138
IBM Voice Systems (USA).....II-138
iVoice Technology, Inc. (USA).....II-138
Intel Corporation (USA).....II-138 1
 
      Intervoice, Inc. (USA).....II-139
Microsoft Speech Technologies (USA).....II-139
Nortel Networks Corporation (Canada).....II-139
Novauris, LLC (USA).....II-139
Nuance Communications, Inc. (USA).....II-139 1
 
      Philips Speech Recognition Systems GmbH (Austria).....II-140
Sensory, Inc. (USA).....II-140
Speech Interface Group (USA).....II-140
Syntellect (USA).....II-140 1
 
      Telephonetics VIP Ltd. (The United Kingdom).....II-141
Telisma (France).....II-141
Vocollect, Inc. (USA).....II-141
Voxify, Inc. (USA).....II-141
Voxware, Inc. (USA).....II-141 1
 
      Wizzard Software Corporation (USA).....II-142 1
 
    6. Global Market Perspective.....II-143     
 
      Table 2: World Recent Past, Current & Future Analysis for Speech Technology by Geographic Region ?USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart).....II-143 1
 
      Table 3: World Long-term Projections for Speech Technology by Geographic Region ?USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart).....II-144 1
 
      Table 4: World 11-Year Perspective for Speech Technology by Geographic Region ?Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart).....II-145 1
 
      Table 5: World Recent Past, Current & Future Analysis for Automatic Speech Recognition by Geographic Region ?USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart).....II-146 1
 
      Table 6: World Long-term Projections for Automatic Speech Recognition by Geographic Region ?USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart).....II-147 1
 
      Table 7: World 11-Year Perspective for Automatic Speech Recognition by Geographic Region ?Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart).....II-148 1
 
      Table 8: World Recent Past, Current & Future Analysis for Text-to-Speech by Geographic Region ?USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart).....II-149 1
 
      Table 9: World Long-term Projections for Text-to-Speech by Geographic Region ?USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart).....II-150 1
 
      Table 10: World 11-Year Perspective for Text-to-Speech by Geographic Region ?Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart).....II-151 1
 
      Table 11: World Recent Past, Current & Future Analysis for Speaker Verification by Geographic Region ?USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart).....II-152 1
 
      Table 12: World Long-term Projections for Speaker Verification by Geographic Region ?USA, Canada, Japan, Europe, and Rest of World Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart).....II-153 1
 
      Table 13: World 11-Year Perspective for Speaker Verification by Geographic Region ?Percentage Breakdown of Dollar Sales for USA, Canada, Japan, Europe and Rest of World Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart).....II-154 1
 
 III. MARKET 86 $1950
 
    1. The United States.....III-1 53  
 
      A. Market Analysis.....III-1
Current & Future Analysis.....III-1
Speech Technology Market.....III-1
Table 14: US Speech Technology Market (2004-2007): Percentage Breakdown by Application ?Call Centers, Directory, Communications, Business Process, Transactions, and Others (includes corresponding Graph/Chart).....III-1 1
 
      Table 15: US Speech Technology Market (2003-2005): Percentage Breakdown by Application ?Custom Application and Packaged Application.....III-2 1
 
      Speech Recognition Technology Making Way into Air Traffic Control.....III-3
Product Launches/Developments.....III-3 22
 
      Strategic Corporate Developments.....III-25 23 
 
      Key Players.....III-48
Active Voice, LLC.....III-48
Fonix Speech, Inc......III-48
Genesta Partnership.....III-48
Genesys Telecommunications Laboratories, Inc......III-48
HomeSeer Technologies, LLC.....III-48 1
 
      IBM Voice Systems.....III-49
iVoice Technology, Inc......III-49
Intel Corporation.....III-49
Intervoice, Inc......III-49
Microsoft Speech Technologies.....III-49 1
 
      Novauris, LLC.....III-50
Nuance Communications, Inc......III-50
Sensory, Inc......III-50
Speech Interface Group.....III-50 1
 
      Syntellect .....III-51
Vocollect, Inc......III-51
Voxify, Inc......III-51
Voxware, Inc.....III-51
Wizzard Software Corporation.....III-51 1
 
      B. Market Analytics.....III-52
Table 16: US Recent Past, Current & Future Analysis for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart).....III-52

Table 17: US Long-term Projections for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart).....III-52 1
 
      Table 18: US 11-Year Perspective for Speech Technology by Product Segment ?Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart).....III-53 1
 
    2. Canada.....III-54 6  $375  
 
      A. Market Analysis.....III-54
Current & Future Analysis.....III-54
Speech Technology Market.....III-54 1
 
      Consumer Trends.....III-55
Emergence of VoiceTIMES.....III-55
Product Launches/Developments.....III-55 1
 
      Strategic Corporate Developments.....III-56 2
 
      Key Player.....III-58
Nortel Networks Corporation.....III-58
B. Market Analytics.....III-58
Table 19: Canadian Recent Past, Current & Future Analysis for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart).....III-58 1
 
      Table 20: Canadian Long-term Projections for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart).....III-59

Table 21: Canadian 11-Year Perspective for Speech Technology by Product Segment ?Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart).....III-59 1
 
    3. Japan.....III-60 3  
 
      A. Market Analysis.....III-60
Current & Future Analysis.....III-60 1
 
      B. Market Analytics.....III-61
Table 22: Japanese Recent Past, Current & Future Analysis for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart).....III-61

Table 23: Japanese Long-term Projections for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart).....III-61 1
 
      Table 24: Japanese 11-Year Perspective for Speech Technology by Product Segment ?Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart).....III-62 1
 
    4. Europe.....III-63 15  
 
      A. Market Analysis.....III-63
Current & Future Analysis.....III-63
Speech Technology Market.....III-63
Product Launches/Developments.....III-63 6 $250
 
      Strategic Corporate Developments.....III-69 6 $250
 
      Key Players.....III-75
Acapela Group (France).....III-75
Philips Speech Recognition Systems GmbH (Austria).....III-75 1
 
      Telephonetics VIP Ltd. (The United Kingdom).....III-76
Telisma (France).....III-76
B. Market Analytics.....III-76
Table 25: European Recent Past, Current & Future Analysis for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart).....III-76 1
 
      Table 26: European Long-term Projections for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart).....III-77

Table 27: European 11-Year Perspective for Speech Technology by Product Segment ?Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart).....III-77 1
 
    5. Rest of World.....III-78 9     
 
      A. Market Analysis.....III-78
Current & Future Analysis.....III-78
Asia-Pacific Speech Technology Market.....III-78
India.....III-78
India Benefits through Speech Technology.....III-78
Singapore.....III-78
Developments in Speech Technology Market.....III-78 1
 
      Latin America.....III-79
Brazil.....III-79
Brazilian Voice Processing Market (2006): Product Categories Offered by Select
  Company ?Nuance Communications, CommLogik do Brasil, Loquendo, LM
    Sistemas, and Speechway.....III-79
Product Launches/Developments.....III-79 3  
      Strategic Corporate Developments.....III-82 2
 
      Key Player.....III-84
Natural Speech Communications Ltd. (Israel).....III-84 1
 
      B. Market Analytics.....III-85
Table 28: Rest of World Recent Past, Current & Future Analysis Market for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2000 through 2010 (includes corresponding Graph/Chart).....III-85

Table 29: Rest of World Long-term Projections for Speech Technology by Product Segment ?Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets Independently Analyzed with Annual Sales Figures in US$ Million for Years 2011 through 2015 (includes corresponding Graph/Chart).....III-85 1
 
      Table 30: Rest of World 11-Year Perspective for Speech Technology by Product Segment ?Percentage Breakdown of Dollar Sales for Automatic Speech Recognition, Text-to-Speech, and Speaker Verification Markets for Years 2000, 2007 & 2010 (includes corresponding Graph/Chart).....III-86 1
 
 IV. COMPETITIVE LANDSCAPE 416
 
     Total Companies Profiled: 215 (including Divisions/Subsidiaries - 230)
--------------------------------------------------------------------------------Region/Country                 Players
--------------------------------------------------------------------------------
The United States                 144
Canada                             13 
Japan                               2
Europe                             53
     France                         3    
     Germany                       13
     The United Kingdom            16
     Italy                          1
     Spain                          1
     Rest of Europe                19
Asia-Pacific (Excluding Japan)     13    
Middle East                         5      
--------------------------------------------------------------------------------