• The State of the Economy
• Modest Real GDP Growth of 0.9% Forecast for 2008
• Manufacturing Costs on the Rise
• Table 1.9 U.S. Producer Price Indexes for Selected Commodities Affecting the Office Furniture Market, 2003-07P
• Figure 1.3 U.S. Producer Price Indexes for Selected Commodities Affecting the Office Furniture Market, 2000-07P
• Form Follows Function in Furniture Design; Technology Is King
• Shift to Service Sector Benefits Office Furniture Market
• Table 1.10 U.S. Employment Growth for Office-Oriented Service Sector Categories, 2006-2016P (in thousands)
• Office Space Construction Up in ‘07; Impact of Economy
• Unknown for ‘08
• Table 1.11 New Office Space Construction and Net Absorption in 50 Largest U.S. Metropolitan Areas, 2005-07 (in millions of square feet)
• New Market Opportunities: Healthcare and Education
• Healthcare Segment
• Education Segment
• Home Offices on the Rise, But Will It Impact Manufacturers?

• Distribution Channels: Dealers Hold Top Position
• Authorized and Dedicated Dealers
• Most Dealers Work with Many Manufacturers—and Vice Versa
• Sales Representatives
• Additional distribution channels include:
• Wholesalers and buying groups
• Superstores and other retailers
• Direct Sales
• e-commerce
• International Sales
• Promotion

Chapter 2 Market Size and Growth

• Methodology
• Composition of the Market
• Market Experiences Relative Stability in Recent Years
• U.S. Production
• Table 2.1 Value of U.S. Office Furniture Shipments by Category, 2003-07E (in million $)
• Table 2.2 Share of U.S. Office Furniture Shipments by Category, 2003-07E (in million $)
• Table 2.3 Growth of U.S. Office Furniture Shipments by Category, 2003-07E (in million $)
• Table 2.4 Value of U.S. Office Furniture Shipments by Category and Segment, 2003-07E (in million $)
• Office Furniture Holds Strong Position in Overall Furniture Industry
• Table 2.5 U.S. Office Furniture Shipments as a Share of Total U.S. Furniture Shipments, 2003-07E (in million $)
• The U.S. Market
• Table 2.6 U.S. Office Furniture Market, 2003-07E (in million $)
• Table 2.7 U.S. Imports as a Share of the U.S. Office Furniture Market, 2003-07E (in million $)
• SBI Differs From BIFMA in Estimating U.S. Market Size
• U.S. Market Forecast
• Table 2.8 Forecast of U.S. Office Furniture Market, 2008F-2012F (in million $)

Chapter 3 Imports and Exports

• Methodology
• Imports Exceed Exports
• Table 3.1 U.S. Office Furniture Imports by Commodity, 2003-07E (in million $)
• Table 3.2 U.S. Office Furniture Exports by Commodity, 2003-07E (in million $)
• Wood Furniture and Swivel Seats Dominate Imports
• Table 3.3 Share of U.S. Office Furniture Imports by Commodity, 2007E (in million $)
• Figure 3.1 Share of U.S. Office Furniture Imports by Commodity, 2007E (% of total)
• Metal Furniture Leads Exports
• Table 3.4 Share of U.S. Office Furniture Exports by Commodity, 2007E (in million $)
• Figure 3.2 Share of U.S. Office Furniture Exports by Commodity, 2007E (% of total)
• Growth of Imports and Exports
• Table 3.5 Growth of U.S. Office Furniture Imports by Commodity, 2006-07E and 2003-07E (in million $)
• Table 3.6 Growth of U.S. Office Furniture Exports by Commodity, 2006-07E and 2003-07E (in million $)
• China Makes Deep Inroads in Imports
• Office Furniture Imports, Excluding Seating
• Table 3.7 U.S. Imports of Wooden Office Furniture, Except Seats, by Top 15 Countries, 2003-07E (in thousand $)
• Table 3.8 U.S. Imports of Metal Office Furniture, Except Seats, by Top 15 Countries, 2003-07E (in thousand $)
• Table 3.9 U.S. Imports of Reinforced/Laminated Plastic Office Furniture by Top 15 Countries, 2003-07E (in thousand $)
• Table 3.10 U.S. Imports of Plastic Office Furniture by Top 15 Countries, 2003-07E (in thousand $)
• Table 3.11 U.S. Imports of Swivel Seats with Variable Height Adjustment by Top 10 Countries, 2003-07E (in thousand $)
• Table 3.12 U.S. Imports of Swivel Seats with Height Adjustment and Wooden Frames by Top 10 Countries, 2003-07E (in thousand $)
• Table 3.13 U.S. Imports of Seats with Wooden Frames, Chair Upholstered, by Top 15 Countries, 2003-07E (in thousand $)
• Table 3.14 U.S. Imports of Seats with Wooden Frames, Upholstered, by Top 15 Countries, 2003-07E (in thousand $)
• Canada Continues As America’s Strongest Customer
• Table 3.15 U.S. Exports of Metal Office Furniture, Except Seats, by Top 15 Countries, 2003-07E (in thousand $)
• Table 3.16 U.S. Exports of Wooden Office Furniture, Except Seats, by Top 15 Countries, 2003-07E (in thousand $)
• Table 3.17 U.S. Exports of Swivel Seats with Variable Height Adjustment by Top 15 Countries, 2003-07E (in thousand $)

Chapter 4 Trends Impacting Market Growth

• The State of the Economy
• Modest Real GDP Growth of 0.9% Forecast for 2008
• Manufacturing Costs on the Rise
• Table 4.1 U.S. Producer Price Indexes for Selected Commodities Affecting the Office Furniture Market, 2003-07P
• Figure 4.3 U.S. Producer Price Indexes for Selected Commodities Affecting the Office Furniture Market, 2000-07P
• Sustainability Gains Adherents Among Office Furniture Manufacturers
• Lean Manufacturing Principles Help Reduce Costs
• Asia Favored for Global Sourcing and Plant Locations
• Form Follows Function in Furniture Design; Technology Is King
• Shift to Service Sector Benefits Office Furniture Market
• Table 4.2 U.S. Employment Growth for Office-Oriented Service Sector Categories, 2006-16P (in thousands)
• Office Space Construction Up in ‘07; Impact of Economy Unknown for ‘08
• Table 4.3 New Office Space Construction and Net Absorption in 50 Largest U.S. Metropolitan Areas, 2005-07 (in millions of square feet)
• New Market Opportunities: Healthcare and Education
• Healthcare Segment
• Education Segment
• Home Offices on the Rise, But Will It Impact Manufacturers?

Chapter 5 Competitive Environment and Profiles

• Top Six U.S. Office Furniture Manufacturers
• Table 5.1 Revenues for Top Six U.S. Office Furniture Manufacturers, FY 2007 (in million $)
• Methodology
• Steelcase, Inc.
  • Overview
  • Performance
  • Table 5.2 Steelcase Revenues, 2003-07 (in million $)
  • Figure 5.2 Steelcase Revenues 2003-07 (in million $)
  • Table 5.3 Steelcase Revenues by Segment, 2007 (in million $)
  • Figure 5.3 Steelcase Revenues by Segment, 2007 (%)
  • Strategy for Growth
  • Product Portfolio
  • Table 5.4 Steelcase Product Lines and Brands by Segment
  • International
  • Furniture, interior technology, architecture Other
  • Furniture, interior technology, architecture
  • Competition
  • Manufacturing and Operations
  • Marketing and Distribution
  • Environmental Commitment
  • Recent Developments
  
  
• HNI Corporation
  • Overview
  • Performance
  • Table 5.5 HNI Revenues, 2003-07 (in million $)
  • Figure 5.4 HNI Revenues, 2003-07 (in million $)
  • Table 5.6 HNI Revenues by Segment, 2007 (in million $)
  • Table 5.7 HNI Office Furniture Revenues, FY2005-07 (in million $)
  • Table 5.8 Office Furniture Revenues as Percentage of HNI Revenues, FY2005-07
  • Strategy for Growth
  • Product Portfolio
  • Table 5.9 HNI Corporation Product Lines, Products and Primary Brands
  • Table 5.10 HNI Operating Companies and the Market Emphasis of Each
  • Competition
  • Manufacturing and Operations
  • Marketing and Distribution
  • Environmental Commitment
  • Recent Developments
  
  
• Herman Miller, Inc.
  • Overview
  • Performance
  • Table 5.11 Herman Miller Revenues, 2003-07 (in million $)
  • Figure 5.6 Herman Miller Revenues, 2003-07 (in million $)
  • Table 5.12 Herman Miller Revenues by Region/Segment, 2007 (in million $)
  • Figure 5.7 Herman Miller, Inc., 2007 Revenues by Segment, % of Total
  • Strategy for Growth
  • Product Portfolio
  • Table 5.13 Herman Miller Inc., Selected Product Lines and Brands
  • Competition
  • Manufacturing and Operations
  • Marketing and Distribution
  • Environmental Commitment
  • Recent Developments
  
  
• Haworth, Inc.
  • Company Name
  • Haworth, Inc.
  • Overview
  • Performance
  • Table 5.14 Haworth Revenues, 2003-07 (in million $)
  • Figure 5.8 Haworth Revenues, 2003-07 Revenues (in million $)
  • Strategy for Growth
  • Product Portfolio
  • Competition
  • Manufacturing and Operations
  • Marketing and Distribution
  • Environmental Commitment
  • Recent Developments
  
  
• Knoll, Inc.
  • Overview
  • Performance
  • Table 5.15 Knoll Revenues, 2003-07 (in million $)
  • Figure 5.9 Knoll Revenues, 2003-07 (in million $)
  • Strategy for Growth
  • Product Portfolio
  • Table 5.16 Knoll, Inc., Product Lines and Models
  • Competition
  • Manufacturing and Operations
  • Marketing and Distribution
  • Environmental Commitment
  • Recent Developments
  
  
• Kimball International, Inc.
  • Overview
  • Performance
  • Table 5.17 Kimball International Revenues, 2003-07 (in million $)
  • Figure 5.10 Kimball International Revenues, 2003-07 (in million $)
  • Table 5.18 Kimball International Revenues: Furniture vs. Electronic Contract Assemblies, FY2007 (in million $)
  • Table 5.19 Kimball International Revenues by Furniture Product Line, 2006-07 (in million $)
  • Strategy for Growth
  • Product Portfolio
  • Table 5.20 Kimball International Product Lines and Brands
  • Competition
  • Manufacturing and Operations
  • Marketing and Distribution
  • Environmental Commitment
  • Recent Developments
  
  
• Snapshot: KI
• Snapshot: The Global Group
• The Home Office

Chapter 6 Distribution and Promotion

• Dealers are Top Distribution Channel
• From Full-Service to Online
• Authorized and Dedicated Dealers
• Most Dealers Work with Many Manufacturers—and Vice Versa
• Key Issues in the Dealer/Manufacturer Relationship
• Sales Representatives
• Manufacturer Sales Reps
• Independent Sales Reps
• Dealer Sales Reps
• Wholesalers and Buying Groups
• Superstores and Other Retailers
• Direct Sales
• e-Commerce
• International Sales
• Promotion